FAQ

Our hotel is not suitable for people with reduced mobility, but it does have an elevator. Please feel free to call the hotel for further information.

All our rooms are equipped with a bathroom with bathtub, except for our “Economy Single” and “Economy Double” rooms, which are equipped with a bathroom with shower.

Yes, all our rooms are equipped with an individual safe to ensure the security of your personal belongings.

Yes, all our rooms are fully air-conditioned for your comfort. You have an individual control system allowing you to adjust the temperature to your liking. This service is available throughout the year to ensure a pleasant stay, whatever the season.

For security reasons, it is strictly forbidden to exceed the number of guests planned per room. Therefore, a Classic, Superior, or Superior Executive room can and must only accommodate two people. The Junior Suite and the Triple room can, however, accommodate up to three people, and the Family room up to 4 people.

We can also provide a crib upon request if you are traveling with a child under two years of age. However, for safety and comfort reasons, our double rooms are strictly limited to two adults. For stays with three people over this age, we invite you to book a triple room or two connecting rooms, subject to availability.

We can provide a crib upon request if you are traveling with a child under two years of age. However, due to space and safety reasons, it is not possible to add an extra bed for an adult or older child in our double rooms.

The hotel uses fiber optics, which allows speeds of between 100 Mbps and 300 Mbps for standard use. This speed is more than sufficient for video conferencing calls, HD streaming, or transferring large files. The quality remains stable even when several guests are connected simultaneously in the establishment.

Yes, all our rooms are equipped with a minibar. For all reservations made directly (via our website, by email, or by phone), we are pleased to offer a selection of soft drinks (non-alcoholic beverages).

Yes, an iron and ironing board can be provided in your room upon request at the front desk. The hotel also offers laundry and dry cleaning services to take care of your clothing during your stay.

No, but room service is available every day from 12:00 p.m. to 11:30 p.m., offering simple, high-quality meals.

Yes, the service from our chosen provider offers a selection of quality hot dishes, such as prepared meals, pasta, or soups, available every day from 12:00 PM to 11:30 PM. This offer allows you to enjoy simple and flavorful dining directly in your room.

No, pets are not allowed in the hotel. Only service dogs are accepted in the establishment.

Our team welcomes you and provides advice in French, English, Spanish, Portuguese, Mandarin, and Russian.

Yes, a dry cleaning service is available Monday through Saturday. For same-day return, your clothes must be dropped off at the front desk before 10:00 a.m.

You can specify any special requests in the “Comments” section when making your reservation on our website. You can also contact us directly by email or phone to let us know about your specific needs. Our teams will do their utmost to meet your expectations, subject to availability on the day of your arrival.

To cancel or modify your reservation, the terms and conditions depend on the rate you selected when you made your purchase. For flexible rates, you can make changes or cancellations free of charge directly via our website or by email, subject to the notice period indicated (usually 24 or 48 hours before arrival). For non-refundable rates, in accordance with the terms and conditions of sale, these reservations cannot be modified or refunded. For intermediaries, if you booked through a third-party platform (such as Booking.com or Expedia), you must contact their customer service department for any changes.

No, the establishment does not accept vacation vouchers for payment of your stay. Accepted payment methods are credit cards (Visa, Mastercard, American Express) and cash within the legal limits. We recommend that you choose one of these options to finalize your reservation or pay your expenses on site.

→ From Charles de Gaulle Airport (CDG) to the hotel: The travel time between CDG airport and central Paris averages 35 to 60 minutes, depending on traffic conditions. Taxi fares between CDG airport and Paris are flat rates, set by the Paris Police Prefecture. CDG ↔ Paris Right Bank: €56. → From Orly Airport to the hotel: The taxi ride between Paris-Orly and central Paris generally varies between 25 and 45 minutes, depending on traffic conditions. Taxis departing from the airport apply flat rates: €45 to the Right Bank.

Our teams are at your disposal 24/7 to advise you or pre-book a taxi (the rate remains fixed, however, advance booking fees are applied).

If you prefer a more flexible or comfortable alternative, ride-shares (via Uber, G7, or Bolt apps) are easily accessible from Paris-CDG and Paris-Orly. Dedicated pick-up zones are provided to facilitate your boarding. You can also check average rates for reaching central Paris or the suburbs. Booking a ride-share is an option that often offers more flexibility in terms of service and comfort, with the possibility of anticipating your departure or arrival peacefully.

From Charles de Gaulle (CDG), take the RER B to Châtelet-Les Halles, then line 7 to Opéra. From Orly (ORY), take the Orlybus to Denfert-Rochereau, then line 4 and line 7 to the Opéra station. Official taxis are available at the stands of each terminal; flat rates for the Right Bank are €56 from CDG and €44 from Orly. You can also order a ride-share via an app (Uber, G7, Bolt); the rate is then variable.

Gare du Nord / Gare de l’Est: Take metro line 7 (direction "Villejuif/Mairie d’Ivry") and get off at "Opéra." The hotel is a 5-minute walk away. Gare Montparnasse: Take metro line 12 (direction "Mairie d’Issy") and get off at "Madeleine." The hotel is a 10-minute walk away. Gare de Lyon: Take metro line 1 (direction "La Défense") to "Palais Royal-Musée du Louvre." Change to line 7 (direction "La Courneuve") and get off at "Opéra." The hotel is a 5-minute walk away. Tip: For a smooth journey, use the RATP or Citymapper app for real-time itineraries.

Opéra (Lines 3, 7, and 8) is a 2-minute walk, Quatre-Septembre (Line 3) is a 4-minute walk, Chaussée d'Antin - La Fayette (Lines 7 and 9) is a 5-minute walk, Auber (RER A) is a 5-minute walk, and Pyramides (Line 14) is a 7-minute walk from the hotel.

Yes, the nearest taxi rank is at Place de l'Opéra, a two-minute walk from the hotel.

The Hôtel États-Unis Opéra does not have its own private parking. However, there are several parking and charging solutions in the immediate vicinity in the 2nd arrondissement: The nearest Belib’ charging station is located at 24 Rue de la Paix (approx. 150 meters away) or at 7 Boulevard des Capucines (approx. 190 meters away). The INDIGO Vendôme Parking (28 Place Vendôme) also has over 50 charging connectors. The INDIGO Marché Saint-Honoré Parking (39 Pl. du Marché Saint-Honoré, 75001 Paris) is a 7-minute walk from the hotel.

Paris is generally a safe city for travelers, especially in central neighborhoods such as the Opéra district. It is simply advisable to remain vigilant against pickpockets in crowded areas.