Customer review Hôtel Etats Unis Opéra
 

Отзывы наших клиентов
oтзывы клиентов etats unis opéra (Эта-Зюни Опера)

88% УДОВЛЕТВОРЕНИЕ КЛИЕНТА

Основано на 3138 отзывах 6 интернет-порталах
Независимые отзывы Customer Alliance

Показатель порталов

Customer Alliance
92%
Booking.com
86%
Expedia
88%
Google
90%
Hotels.com
88%
Travelocity
100%

Шкала оценок

Номера
4.5 / 5
Месторасположение
4.8 / 5
Service
4.4 / 5
Чистота
4.5 / 5
Бар
4.4 / 5
Конференц-зал
4 / 5
Hôtel des Etats-Unis Opéra

4х звездочный отель идеально расположен в районе Опера Гарнье во втором округе

Hôtel des Etats-Unis Opéra
4.2585%
Reviewed

Ok, very central and therefore convenient

Вид туризма: family
4.590%
Reviewed

Recommended to stay great Location

Вид туризма: friends
5100%
Reviewed

We thoroughly enjoyed our stay and can recommend it to other travellers

Вид туризма: family
5100%
Reviewed

We had a lovely time at the hotel. Location, breakfast and cleanliness were all superb. Our trip was made all the more enjoyable by Yves at the front desk. He was always ready to answer our questions. A very nice gentleman indeed.

Вид туризма: couple
1.2525%
Reviewed

The hotel looks nothing like the photos, false advertising. The rooms and elevator are too small. The view isn't really a view. Front desk could not get us a taxi in the morning, it didn't even seem like they tried. The shower door leaked all over the floor. I would never recommend this hotel or stay here again.

Вид туризма: couple
Hello again Ms Riley, One week ago we replied your comment about your stay, we would always like to thank you for sharing your thoughts your and for telling us in detail what you liked and disliked about our hotel. Actually you booked an economic room, and the room that we gave to you (with a balcony) correspond well to the description and the picture of this category room. About the shower cabine, after our investigate, it does works, the shower cabines are new and were replaced just before the pandemic. Then the size of the room is mentioned on Booking. Choice of room category depends on the needs of the customers. In any case we are sorry that the rooms size and the elevator are not as big as in United states, and your room on the sixth floor have only the typical parisien roof. Please accept, Madam, the expression of our distinguished sentiments, Hotel Etats Unis Opera Team
5100%
Reviewed

ALL GOOD. THANK YOU!

Вид туризма: alone
480%
Reviewed

400 euro per one night in a verysmall room without even breakfast included was just too absurdly expensive

Вид туризма: Работа
2.7555%
Reviewed

I definitely won't be staying there ever again

Вид туризма: group
5100%
Reviewed

Very nice. I think, I will be back

Вид туризма: family
4.7595%
Reviewed

Charming French hotel with English speaking staff

Вид туризма: couple
5100%
Reviewed

I would recommend this hotel to anyone staying in Paris.

Вид туризма: couple
4.7595%
Reviewed

Excellent . Nothing negative. Housekeeping was excellent.

Вид туризма: alone
5100%
Reviewed

Very nice hotel, with very good facilities and friendly staff. Was in a perfect location near train stations and near a Big Bus stop which was very helpful for our bus tour.

Вид туризма: couple
5100%
Reviewed

Very satisfied compared to the hotels I have stayed in other European countries.

Вид туризма: family
5100%
Reviewed

perfect location in center

Вид туризма: Работа
5100%
Reviewed

This hotel exceeded our expectations! The service from reception was exceptional. In a day when many just do the minimum the employees working reception were friendly and went above and beyond to make sure we had a nice stay. If service is out or 5 stars this hotel would have 6.

Вид туризма: family
4.7595%
Reviewed

Friendly and helpful staff. Very clean.

Вид туризма: family
4.590%
Reviewed

The helpfulness and friendliness of the staff was fantastic. We were all extremely impressed with this every time we were at reception.

Вид туризма: friends
5100%
Reviewed

We really appriciate to be very satsified stay. We will come back in next Paris visit.

Вид туризма: family
4.2585%
Reviewed

Hotel was quite dated but convenient.

Вид туризма: Работа
4.590%
Reviewed

I would recommend this hotel totally. The location is great and the staff were very nice and helpful.

Вид туризма: family
5100%
Reviewed

Nice clean hotel. Great location and Sue at the front desk was AWESOME (went above and beyond on every request !!).

Вид туризма: couple
5100%
Reviewed

We were with our 3 kids in 2 connecting rooms and it was perfect

Вид туризма: family
4.2585%
Reviewed

Staff was friendly Hotel was clean Room was very small for the price paid

Вид туризма: Работа
4.590%
Reviewed

Great, will definitely recommend!

Вид туризма: family
4.488%
Reviewed

Veldig bra. Super beliggenhet. Fint med balkong.

Вид туризма: Работа
5100%
Reviewed

Comfortable and safety

Вид туризма: friends
3.570%
Reviewed

The hotel is located in a fantastic spot therefore we enjoyed the possibility to reach many attractions by walking. If the staff at the concierge would have been more friendly I guess we would have enjoyed our stay even better...

Вид туризма: family
5100%
Reviewed

We will return on our next trip.

Вид туризма: family
480%
Reviewed

A pleasant stay and I would consider visiting again

Вид туризма: Работа
5100%
Reviewed

Everything was good. 10

Вид туризма: family
4.7595%
Reviewed

A great hotel perfectly located with helpful and very friendly staff. Will for sure come back here!

Вид туризма: Работа
4.7595%
Reviewed

Good location near bus and metro, good bed, friendly staff and a clean room.

Вид туризма: alone
4.590%
Reviewed

Very good, good locstion and nice propre in the lobby

Вид туризма: couple
4.590%
Reviewed

It fitted my needs for business travel perfectly. Good size double room, clean bathroom and comfortable.

Вид туризма: Работа
4.590%
Reviewed

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Вид туризма: alone
Cher Monsieur, Un grand merci pour votre évaluation positive suite à votre séjour parmi nous. C'est un réel plaisir de vous compter parmi nos clients fidèles depuis plusieurs années! Nous espérons vous revoir très prochainement. Bien cordialement Yves, la réception
4.896%
Reviewed

Excellent and wonderful!

Вид туризма: alone
Cher Monsieur, Merci beaucoup pour votre commentaire qui a fait plaisir à toute l'équipe! Nous nous réjouissons de vous compter parmi nos clients fidèles et espérons vous revoir très bientôt. Bien cordialement Ahmed, la réception
4.896%
Reviewed

You really made out trip fabulous. We will definitely be back next time we come to Paris

Вид туризма: couple
Dear Guest, We would like to warmly thank you for taking the time to share these kind words online. Your support is very much appreciated and is the best incentive for all of us ! Thank you very much for your confidence. We look forward to welcoming you again soon. Warm regards, Sue, front desk
4.7595%
Reviewed

Very close to excellent. Only a few small details that could have risen the score: The view was something that didn't work for me; A balcony would have been a great addition; Some days I had to request for towels and/or soap; The bar was closed most of my stay, because the people in charge were on vacation.

Вид туризма: friends
Dear Guest, Thank you very much for your review further to your stay at the hotel. We are thrilled to read you enjoyed your stay. Regarding your remark about the absence of a balcony, your room was an "economy single room" (the smallest room category) . Those rooms overlook a small courtyard, they have no balcony indeed. We would be very happy to offer you a room with a balcony If we have the chance to welcome you again in the future Warm regards Yves, front desk
4.590%
Reviewed

Excellent stay room 502 unfortunately no place to put electric charger only one in the bathroom

Вид туризма: Работа
Dear Sir, Thank you very much for your kind words following your stay at our hotel. We are thrilled to read you enjoyed your stay. With regards to the electric outlets there are 3 free electric outlets in the room ( 2 under the desk , one under a nightstand) and one in the bathroom. There is an additional electric shaver outlet in the bathroom (the one you probably used). Maybe you needed an adapter for the other electric outlets? We can provide some at the front desk. Please feel free next time to ask us. We hope to have the pleasure of welcoming you back soon to our hotel. We thank you once again for your review. Kind regards Sue, front desk
5100%
Reviewed

Great! Thank you very much.

Вид туризма: friends
Dear Linda, We thank you back for your kindness. We hope to see you again in the future. Warm regards Ahmed, front desk
5100%
Reviewed

I considered this hotel a boutique, with well staff employees, walkable restaurants, transportation and famous icons. Safe area to navigate late, but quite enough to sleep late without disturbance.

Вид туризма: family
Dear Guest, We would like to thank you for your kind words especially about our staff. Your satisfaction is our number one priority! We hope to welcome you back to our establishment. Our staff is available 24/7 to answer any needs. We thank you once again for this lovely review! Warm regards Yves, front desk
4.590%
Reviewed

It was good to stay . I highly recommend!! Good location,cozy room. There are so many restaurants nearby. I definitely choose this hotel If I go to Paris again.

Вид туризма: alone
Dear Guest, The entire team joins me in thanking you for your positive comments! We all hope to have the pleasure of welcoming you again. We wish you all the best and remain at your entire disposal to inform you about our best available offers. Warm regards Yves, front desk
5100%
Reviewed

My stay was excellent. I would return without hesitation in the future.

Вид туризма: alone
Dear Guest, What a pleasure to reach such an enthusiastic review. We are thrilled to read you were very satisfied with your stay! We hope to have the pleasure of welcoming you soon! Warm regards Ahmed, front desk
3.7575%
Reviewed

the mattress and pilliow of the room is very uncomfortable.... please change it

Вид туризма: couple
Dear Guest, Thank you very much for having chosen our hotel for your Paris trip. We regret you were not satisfied with your mattress and pillow. The bedding is recent and of equal quality in all rooms. A large majority of our guests do appreciate the bedding at the hotel. We however take your remark into account very seriously. We hope to welcome you again at the hotel in a near future. Kind regards Yves
3.468%
Reviewed

With a larger room and more helpful, patient front desk support, the value, location and cleanliness would have made for a nice stay.

Вид туризма: family
Dear Guest, Thank you very much for your review following your stay at the hotel. Thank you for underlying the value and location of the hotel as well as the cleanliness of your room. With regard to the room size, you stayed in a 25m² room (269 ft²) which is large for Paris. We are sorry if the front desk support was not satisfying enough. We take your comment into account very seriously. We hope to have the pleasure of welcoming you again in the near future. Kind regards from Paris Ahmed, front desk
3.7575%
Reviewed

Pretty good. Great location, helpful staff; the room is not very comfortable and not very clean.

Вид туризма: Работа
Dear Guest, Thank you for taking the time to share this review following your stay among us. Thank you in particular for your kind words about our team and our location. We are sorry if the room was not clean enough. All our rooms are cleaned and double checked every day. Even if your stay was apparently not perfect, we hope to see you again again in the near future in order to offer you a better experience. Please feel free to contact us at any time, should we ever be able to assist you. Kind regards Yves, front desk
4.896%
Reviewed

Excellent we all enjoyed the etats unis

Вид туризма: friends
Dear Guests from Australia, A big thanks from the whole team for this wonderful review following your recent stay with us. We are thrilled you enjoyed your stay! We truly hope to meet you again! Warm regards from Paris Sue, front desk
5100%
Reviewed

Perfect spot. Staff were super helpful.

Вид туризма: couple
Dear John, Thank you so much for your enthusiastic review further to your stay at the hotel. We are particularly grateful for your kind words regarding our team! We will be delighted to welcome you again during your next stay in Paris. We remain at your disposal for any information you may require. Warm regards from Paris Ahmed
4.7595%
Reviewed

I love the hotel. Very clean and cozy. Lots of places for walking distance. I’ll definitely come back.

Вид туризма: alone
Dear Guest, Thank you so much for your nice comments. We are thrilled to read you fully enjoyed your stay! We look forward to welcoming you back soon to our hotel and we send you our best regards Ahmed, front desk