Customer review Hôtel Etats Unis Opéra
 

Recensioni dei nostri clienti
recensioni cliente hotel etats unis opera

87% SODISFAZIONE CLIENTE

Basato su 660 recensioni di 7 piattaforme diverse
Recensioni raccolti indipendentemente da Customer Alliance

Indice dei portali

Customer Alliance
90%
Expedia
86%
Google
88%
Hotels.com
86%
Orbitz
100%
Pages Jaunes
100%
Travelocity
100%

Criteri di rating

Camera
4.5 / 5
Posizione
4.8 / 5
Service
4.3 / 5
Pulizia
4.4 / 5
Rapporto qualita/prezzo
4.1 / 5
Prima colazione
3.9 / 5
Bar
4.4 / 5
Centro conferenze
4.5 / 5
Hôtel des Etats-Unis Opéra

Hotel 3 Stelle situato in posizione ideale vicino all’Opéra Garnier, Parigi 2

Hôtel des Etats-Unis Opéra
480%
Recensione inviata:

Very close to all the main tourist attractions but also very quiet area. Reception very helpful, room very clean. Cannot fault it.

Tipo di turismo : friends
4.6793%
Recensione inviata:

Ms. Sue was very friendly and accommodating of our requests. We appreciate her effort.

Tipo di turismo : family
3.570%
Recensione inviata:

It was a good experience. Other then the poor breakfast selections/quantity and broken shower head, staff members were kind and polite. We will stay again and hopefully, we won't have a broken showerhead!

Tipo di turismo : family
4.896%
Recensione inviata:

excellent ! all services were great,kindly. I send Emails to you before my stay,you all are very kind and my request were all accepted!thank you for your kindness and hospitality :)

Tipo di turismo : alone
Dear Cath, We wish to thank you for your lovely review. We are delighted to read you enjoyed your stay. We hope to have the chance to welcome you again soon. Warm regards Ahmed, la réception
5100%
Recensione inviata:

I enjoyed my stay. I would definitely recommend.

Tipo di turismo : Affari
Dear guest, Thank you for the kind words. We are thrilled to read such an enthusiastic review! We hope to have the pleasure of seeing you soon. Warm regards Sue, la réception
4.692%
Recensione inviata:

The stay was very enjoyable.

Tipo di turismo : Affari
Dear guest, Thank you very much for your feedback. It was a pleasure welcoming you at the hotel. We hope to see you again soon. Kind regards Sue
5100%
Recensione inviata:

The hotel desk staff were so courteous and friendly. We loved being there. The room could not be more spic and span.

Tipo di turismo : Leisure
Dear guest, We would like to thank you for your nice comment. It is very rewarding for us to read such nice words. We are very glad to read that you had a nice stay with us. We hope to see you again for your next visit in Paris! Warm regards Ahmed
4.6793%
Recensione inviata:

Everything was very nice. However, a couple of details you could improve: some tiles in the bathroom of room 705 have joints that need some fixing. The room floor could have been a bit cleaner. The rest was perfect. We will recommend your hotel.

Tipo di turismo : Leisure
Dear guest, We wish to thank you for your nice review after your stay at the hotel. We are delighted to read that you were really satisfied with your stay. We take note of your remarks, and we are working on it. We hope to welcome you again during your next stay in Paris! Warm regards Sue, la réception
4.3387%
Recensione inviata:

really nice location and reception at the top! thanks to them

Tipo di turismo : Leisure
Dear Guest, Thank you very much for leaving such a nice review and for underlying our location and our team. We were really glad to welcome you and we hope to see you again at the hotel in the future. Warm regards Sue, la réception
5100%
Recensione inviata:

We have enjoyed the stay at your hotel.

Tipo di turismo : Leisure
Dear Sir, We are grateful for your nice words, it is very rewarding for us to know that you enjoyed your stay! We hope to see you again soon. Warm regards Sue, la réception
4.284%
Recensione inviata:

Every year I stayed your hotel in Paris.

Tipo di turismo : Affari
Dear guest, Thank you very much for your feedback and your confidence. It is always a pleasure to welcome you at the hotel. Looking forward to your future visit. Warm regards Ahmed, la réception
4.4389%
Recensione inviata:

We use to stay at this hotel as the staff efficient , room large enough for 3 people and good location in Paris a draught beer is missing in the bar it is a pity but everything for all the stay

Tipo di turismo : Leisure
Dear guest, We wish to thank you for your lovely comment on our hotel and staff. We take note of your remark on the draught beer. For the time being we offer four kinds of bottled beers at the bar. We hope to see you again soon! Kind regards Ahmed, la réception
4.1783%
Recensione inviata:

Very good. Would stay here again.

Tipo di turismo : Leisure
Dear guest, Thank you very much for your kind review after your stay at our hotel. We do hope we may have the pleasure of welcoming you back on a future visit. Warm regards Sue, la réception
4.896%
Recensione inviata:

This hotel was a great option! Amazing location!

Tipo di turismo : Leisure
Dear guest, We are pleased to know that your recent stay at our hotel was a good experience. Thank you for such an excellent rating. We appreciate it! We look forward to welcoming you again. Kind regards Ahmed, la réception
5100%
Recensione inviata:

I am your customer for almost 10 years. All is very good. staff, services and so on.

Tipo di turismo : Affari
Dear Sir, Thank you for your confidence. It is a real pleasure to read such a feedback and to know that you have enjoyed your stay with us. We could not wish for nicer comments. We hope to welcome you back soon and, in the meantime, we all remain at your entire disposal. Kind regards Ahmed, la réception
4.6793%
Recensione inviata:

Excellent, With a better croissant quality it will be super Excellent

Tipo di turismo : Leisure
Dear guest, We are delighted to read you enjoyed your stay at our hotel. We take note of your remarks on the croissants. We hope to see you soon again. Warm regards Ahmed, la réception
4.488%
Recensione inviata:

Nice and satisfied.We enjoyed

Tipo di turismo : Leisure
Dear guest, Thank you very much for your review. We were very happy to welcome you at the hotel! We hope to see you again for your next parisian visit. Kind regards Sue, la réception
4.590%
Recensione inviata:

Front desk staff very pleasant and helpful.

Tipo di turismo : Leisure
Dear guest, All the team would like to sincerely thank you for your nice review after your stay with us. We have been glad to welcome you and we hope to see you again soon. Thank you for the kind words. Sincerely Yves,
4.896%
Recensione inviata:

very pleasant, thank you

Tipo di turismo : Affari
Dear guest, We are delighted to read that you enjoyed your stay. Thank you for your nice comment. We hope to see you again soon! Kind regards Ahmed, la réception
4.8397%
Recensione inviata:

EXCELLENT, I will come back :-)

Tipo di turismo : Affari
Dear Nathalie, Thank you very much for your feedback. Great to read you were really satisfied with your stay at our hotel. Looking forward to your future visit. Kind regards Yves, la réception
4.8397%
Recensione inviata:

This was an excellent stay in a perfectly situated hotel, with highly competent and kind staff. I went for second time and I am very satisfied. All the time I felt comfortable. I hope to repeat my experience.

Tipo di turismo : Leisure
Dear Guest, We would like to thank you for your nice comment. It is very rewarding for us to read such nice words. We are really glad to read that you had a nice stay with us. Everyone of us will be looking forward to welcoming you back. Warm regards Ahmed, la réception
4.896%
Recensione inviata:

As usual excellent. The whole staff is always very helpful and professional. We came in on a very warm weather period and the Manager was very gracious to give us another and better room with air conditioning.

Tipo di turismo : Leisure
Cher Monsieur, Nous tenons à vous remercier pour votre fidélité et votre gentillesse. C'est un plaisir de vous accueillir lors de vos séjours réguliers à l'hôtel. Nous serons ravis de vous recevoir à nouveau à la prochaine occasion. Bien cordialement Ahmed, la réception
4.896%
Recensione inviata:

Very nice. Perfect location. Friendly staff.

Tipo di turismo : Leisure
Dear Mariana, Thank you for the kind words! We do look forward to welcoming you back to our Hotel for your next visit to Paris. Best regards Sue, la réception
3.876%
Recensione inviata:

Good experience but expensive

Tipo di turismo : Leisure
Dear guest Thank you for your feedback. We were happy to welcome you at the hotel and we do hope you will be back another time. Kind regards Sue, la réception
4.1783%
Recensione inviata:

Very pleasant! Need to improve Breakfast. More choices of Tea...More choices of Cheeses and Breads

Tipo di turismo : Leisure
Dear Sir, Thank you for your feedback! We are glad to read that you enjoyed your stay with us. We take into account your comment regarding the breakfast. We offer six different types of tea for breakfast and two types of bread (in addition to pastries). We will think about offering some other types of breads and cheeses. We hope to see you again in the future for your next parisian visit. Kind regards Yves
4.6793%
Recensione inviata:

Very good location and wide rooms considering the zone and that is a 3 star hotel

Tipo di turismo : Leisure
Dear guest, The whole team is joining me to thank you for having stayed at our hotel and everyone of us will be looking forward to welcoming you back. Warmest regards, Yves
4.692%
Recensione inviata:

Very nice hotel clean and well kept. Great location and near metro.

Tipo di turismo : Leisure
Dear Guest, Thank you for taking the time to share your review with us. It was a pleasure having you with us. We would be very happy to welcome you again next time. Kind regards Ahmed
5100%
Recensione inviata:

I have enjoyed my stay. The location was extremely convenient - the hotel was easy to find and was close to everything I wanted to visit. The room was nice and clean with a well equipped bathroom. The staff was attentive and helpful.

Tipo di turismo : Leisure
Dear guest, Thank you very much for leaving such a nice review. We are glad to read that you pointed out the courtesy of our staff. Thank you also for underlying our location and our rooms. We hope to see you again at the hotel in the future. Best regards Yves, la réception
4.692%
Recensione inviata:

Great hotel! So clean and cute. Large bathroom.

Tipo di turismo : Leisure
Dear guest, Thank you very much for your review. Great to read that you were fully satisfied with our service and team. Looking forward to your future visit, Warm regards Yves, la réception
4.692%
Recensione inviata:

A great stay overall. My only comment would be that it would be great if you provided more toiletries in the bathroom

Tipo di turismo : Leisure
Dear guest, Thank you very much for your nice review. We are delighted to read that you enjoyed your time with us. We were really glad to welcome you in Paris. We hope to welcome you back for your next visit in Paris. We take into account your remarks about the toiletries in the bathroom. Kind regards Ahmed, la réception
4.7194%
Recensione inviata:

Loved cour stay were a little disappointed with the 36 € charged by the van that took us to Gare du Nord organised by the hotel concierge.

Tipo di turismo : Leisure
Dear guest, Thank you very much for your review! We are really glad you enjoyed your stay. With regard to the 36 euros charged by the taxi, that is unfortunately independant from our will. Taxi companies decide on their own how much they charge. However we will be careful in the future. We hope to see you again for your next parisian visit. Kind regards Ahmed, la réception
4.896%
Recensione inviata:

Nice stay Nice place Will ne back soon

Tipo di turismo : Leisure
Dear Sir, Thank you very much for your review. Looking forward to your next visit. Best regards Yves, la réception
4.896%
Recensione inviata:

Amazing quiet location off a major street (close to everything that matters so walkeable to most major sights/museums/shopping and with 2 close metro stops and 4-5 bus lines you can’t be in a better place) and the room and bathroom was so generously sized for the price and for Paris! I would stay here again in a heartbeat. The in room fridge and water kettle so useful and the room was very clean and tidily kept so much so that we only asked for housekeeping 2x during our 5 day stay. Also small grocery store 7 mins walk away and lots of restaurants and cafes nearby. Great korean and Japanese restaurant across from hotel too. Thanks for the great stay!

Tipo di turismo : Leisure
Dear guest, Thank you so much for your detailed comment after your stay with us. We would be honored to welcome you again for your next Parisian visits. Kind regards Ahmed, la réception
4.6793%
Recensione inviata:

Atendimento excelente, quarto limpo.

Tipo di turismo : Leisure
Muito obrigada, ficamos muito felizes que você tenha gostado da estadia aqui. Ahmed, la réception
4.284%
Recensione inviata:

Un bel hotel bien situé et propre

Tipo di turismo : Leisure
Je vous remercie vivement pour votre commentaire. Nous sommes heureux de vous avoir donné satisfaction lors de votre séjour. En espérant vous revoir prochainement! Yves, la réception
4.5791%
Recensione inviata:

A very pleasant stay and will recommended to others.

Tipo di turismo : Leisure
Dear Sir, The whole team is delighted to read that you enjoyed your stay. Thank you for your nice comment. We hope to see you again soon! Kind regards Romain Lahondès
4.6793%
Recensione inviata:

Fantastic I'm going back next year hope to stay longer then five nights

Tipo di turismo : Leisure
Dear Ms Hay, All the team would like to thank you for your kind review. We were very glad to welcome you in Paris. We hope to see you again next year for a longer time! Kind regards Romain Hotel Etats-Unis Opéra