Customer review Hôtel Etats Unis Opéra
 

Avaliações de nossos hóspedes
avaliação dos hóspedes hotel etats unis opéra

87% SATISFAÇÃO DOS CLIENTES

Baseado em 3652 opiniões de 6 portais
Avaliações idependentemente coletadas da Customer Alliance

Pontuação média em vários portais

Customer Alliance
92%
Booking.com
86%
Expedia
88%
Google
90%
Hotels.com
88%
Travelocity
100%

Critérios de avaliação

Quarto
4.4 / 5
Localização
4.8 / 5
Service
4.4 / 5
Limpeza
4.5 / 5
Bar
4.4 / 5
Business Center
4 / 5
Hôtel des Etats-Unis Opéra

Hotel 4 estrelas com localização ideal, próximo a Ópera Garnier, em Paris, no 2° arrondissement

Hôtel des Etats-Unis Opéra
4.7595%
Reviewed

Comfortable and relaxing

Motivo da sua estadia : couple
Dear guest, The team would like to thank you for your excellent comments. We are delighted that your stay at the Etats Unis Opéra Hotel lived up to your expectations and durying your stay you felt comfortable and relaxing. It is with great pleasure that we will receive you again during your next stay in Paris. Sincerely The team of the Hotel Etats Unis Opéra
4.7595%
Reviewed

Excellent staff response to our original room which we werent happy with. The photos on booking.com are not representative of a standard room. The staff changed us to a lovely room and were so polite throughout

Motivo da sua estadia : family
Dear guest, The entire team thanks you warmly for your comment 95%. We are delighted that your stay at the Etats Unis Opéra Hotel lived up to your expectations and that you particularly appreciated the staff's sense of service. It is with great pleasure that we will welcome you again during your next Parisian escapade. Sincerely Hôtel Etats Unis Opéra Team
4.7595%
Reviewed

Very well located small hotel with good rooms and reasonable prices. We will be back.

Motivo da sua estadia : trabalho/negócios
Dear Michael Parker, Thank you for your comments. It is gratifying to receive positive of 95% comments such as yours. We hope to welcome you again at the Hôtel Etats Unis Opéra Cordially, Hôtel Etats Unis Opéra Team
4.896%
Reviewed

It was very nice staying in Hôtel des États-Unis Opéra. Very good location.

Motivo da sua estadia : couple
Dear Stas, We would like to thank you for your stay in our hotel and for the warm review you took the time to write and for the very nice 96/100 rating. We are also delighted that you had a good time and the location of hotel is very good for your journey. We look forward to welcoming you soon in Paris for another stay. Warm regards, Hôtel Etats Unis Opéra Team
4.896%
Reviewed

The location was very good, the rooms were spacious and clean, it was quite enough for me. The staff was friendly and helpful, thank you.

Motivo da sua estadia : family
Dear guest, Dear Patricia, Thank you for taking the time to write this review. It is great to have you stay with us. We appreciate your review and the compliments about the size of the room, the staff and our nice location. We hope to welcome you again soon. Kind regards, Hôtel Etats Unis Opéra Team
3.7575%
Reviewed

Excellent location and friendly staff. Room is quite small

Motivo da sua estadia : friends
4.692%
Reviewed

Great experience and very nice staff.

Motivo da sua estadia : couple
5100%
Reviewed

We loved it, the location is stellar and the service was the best we had in Europe.

Motivo da sua estadia : family
5100%
Reviewed

The location is very good, the transportation is convenient, there are many delicious foods around and the environment is good.

Motivo da sua estadia : friends
4.7595%
Reviewed

The location is very convenient for visiting any sightseeing spots on foot or by public transportations (metro, bus). The staff is very friendly and kind.

Motivo da sua estadia : family
Dear guest, We would like to thank you for your stay in our hotel and for the warm review you took the time to write and for the very nice 100/100 rating on Booking.com. We are also delighted to know that you liked the location and the service of the kindeness of staff. We look forward to welcoming you soon in Paris for another stay. Warm regards, Hôtel Etats Unis Opéra Team
4.2585%
Reviewed

The hotel location is strategic near opera square and walking distance to the main attraction. Breakfast was amazing

Motivo da sua estadia : family
4.2585%
Reviewed

Ok, very central and therefore convenient

Motivo da sua estadia : family
4.590%
Reviewed

Recommended to stay great Location

Motivo da sua estadia : friends
5100%
Reviewed

We thoroughly enjoyed our stay and can recommend it to other travellers

Motivo da sua estadia : family
5100%
Reviewed

We had a lovely time at the hotel. Location, breakfast and cleanliness were all superb. Our trip was made all the more enjoyable by Yves at the front desk. He was always ready to answer our questions. A very nice gentleman indeed.

Motivo da sua estadia : couple
1.2525%
Reviewed

The hotel looks nothing like the photos, false advertising. The rooms and elevator are too small. The view isn't really a view. Front desk could not get us a taxi in the morning, it didn't even seem like they tried. The shower door leaked all over the floor. I would never recommend this hotel or stay here again.

Motivo da sua estadia : couple
Hello again Ms Riley, One week ago we replied your comment about your stay, we would always like to thank you for sharing your thoughts your and for telling us in detail what you liked and disliked about our hotel. Actually you booked an economic room, and the room that we gave to you (with a balcony) correspond well to the description and the picture of this category room. About the shower cabine, after our investigate, it does works, the shower cabines are new and were replaced just before the pandemic. Then the size of the room is mentioned on Booking. Choice of room category depends on the needs of the customers. In any case we are sorry that the rooms size and the elevator are not as big as in United states, and your room on the sixth floor have only the typical parisien roof. Please accept, Madam, the expression of our distinguished sentiments, Hotel Etats Unis Opera Team
5100%
Reviewed

ALL GOOD. THANK YOU!

Motivo da sua estadia : alone
480%
Reviewed

400 euro per one night in a verysmall room without even breakfast included was just too absurdly expensive

Motivo da sua estadia : trabalho/negócios
2.7555%
Reviewed

I definitely won't be staying there ever again

Motivo da sua estadia : group
5100%
Reviewed

Very nice. I think, I will be back

Motivo da sua estadia : family
4.7595%
Reviewed

Charming French hotel with English speaking staff

Motivo da sua estadia : couple
5100%
Reviewed

I would recommend this hotel to anyone staying in Paris.

Motivo da sua estadia : couple
4.7595%
Reviewed

Excellent . Nothing negative. Housekeeping was excellent.

Motivo da sua estadia : alone
5100%
Reviewed

Very nice hotel, with very good facilities and friendly staff. Was in a perfect location near train stations and near a Big Bus stop which was very helpful for our bus tour.

Motivo da sua estadia : couple
5100%
Reviewed

Very satisfied compared to the hotels I have stayed in other European countries.

Motivo da sua estadia : family
5100%
Reviewed

perfect location in center

Motivo da sua estadia : trabalho/negócios
5100%
Reviewed

This hotel exceeded our expectations! The service from reception was exceptional. In a day when many just do the minimum the employees working reception were friendly and went above and beyond to make sure we had a nice stay. If service is out or 5 stars this hotel would have 6.

Motivo da sua estadia : family
4.7595%
Reviewed

Friendly and helpful staff. Very clean.

Motivo da sua estadia : family
4.590%
Reviewed

The helpfulness and friendliness of the staff was fantastic. We were all extremely impressed with this every time we were at reception.

Motivo da sua estadia : friends
5100%
Reviewed

We really appriciate to be very satsified stay. We will come back in next Paris visit.

Motivo da sua estadia : family
4.2585%
Reviewed

Hotel was quite dated but convenient.

Motivo da sua estadia : trabalho/negócios
4.590%
Reviewed

I would recommend this hotel totally. The location is great and the staff were very nice and helpful.

Motivo da sua estadia : family
5100%
Reviewed

Nice clean hotel. Great location and Sue at the front desk was AWESOME (went above and beyond on every request !!).

Motivo da sua estadia : couple
5100%
Reviewed

We were with our 3 kids in 2 connecting rooms and it was perfect

Motivo da sua estadia : family
4.2585%
Reviewed

Staff was friendly Hotel was clean Room was very small for the price paid

Motivo da sua estadia : trabalho/negócios
4.590%
Reviewed

Great, will definitely recommend!

Motivo da sua estadia : family
4.488%
Reviewed

Veldig bra. Super beliggenhet. Fint med balkong.

Motivo da sua estadia : trabalho/negócios
5100%
Reviewed

Comfortable and safety

Motivo da sua estadia : friends
3.570%
Reviewed

The hotel is located in a fantastic spot therefore we enjoyed the possibility to reach many attractions by walking. If the staff at the concierge would have been more friendly I guess we would have enjoyed our stay even better...

Motivo da sua estadia : family
5100%
Reviewed

We will return on our next trip.

Motivo da sua estadia : family
480%
Reviewed

A pleasant stay and I would consider visiting again

Motivo da sua estadia : trabalho/negócios
5100%
Reviewed

Everything was good. 10

Motivo da sua estadia : family
4.7595%
Reviewed

A great hotel perfectly located with helpful and very friendly staff. Will for sure come back here!

Motivo da sua estadia : trabalho/negócios
4.7595%
Reviewed

Good location near bus and metro, good bed, friendly staff and a clean room.

Motivo da sua estadia : alone
4.590%
Reviewed

Very good, good locstion and nice propre in the lobby

Motivo da sua estadia : couple
4.590%
Reviewed

It fitted my needs for business travel perfectly. Good size double room, clean bathroom and comfortable.

Motivo da sua estadia : trabalho/negócios
4.590%
Reviewed

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Motivo da sua estadia : alone
Cher Monsieur, Un grand merci pour votre évaluation positive suite à votre séjour parmi nous. C'est un réel plaisir de vous compter parmi nos clients fidèles depuis plusieurs années! Nous espérons vous revoir très prochainement. Bien cordialement Yves, la réception
4.896%
Reviewed

Excellent and wonderful!

Motivo da sua estadia : alone
Cher Monsieur, Merci beaucoup pour votre commentaire qui a fait plaisir à toute l'équipe! Nous nous réjouissons de vous compter parmi nos clients fidèles et espérons vous revoir très bientôt. Bien cordialement Ahmed, la réception
4.896%
Reviewed

You really made out trip fabulous. We will definitely be back next time we come to Paris

Motivo da sua estadia : couple
Dear Guest, We would like to warmly thank you for taking the time to share these kind words online. Your support is very much appreciated and is the best incentive for all of us ! Thank you very much for your confidence. We look forward to welcoming you again soon. Warm regards, Sue, front desk
4.7595%
Reviewed

Very close to excellent. Only a few small details that could have risen the score: The view was something that didn't work for me; A balcony would have been a great addition; Some days I had to request for towels and/or soap; The bar was closed most of my stay, because the people in charge were on vacation.

Motivo da sua estadia : friends
Dear Guest, Thank you very much for your review further to your stay at the hotel. We are thrilled to read you enjoyed your stay. Regarding your remark about the absence of a balcony, your room was an "economy single room" (the smallest room category) . Those rooms overlook a small courtyard, they have no balcony indeed. We would be very happy to offer you a room with a balcony If we have the chance to welcome you again in the future Warm regards Yves, front desk