Customer review Hôtel Etats Unis Opéra
 

お客様の口コミ
カスタマーアライアンス(Customer Alliance)により認定された口コミ

87% 顧客満足度

8ポータルの713の評価に基づく評価

ポータルの指標

Customer Alliance
90%
Booking.com
90%
Expedia
86%
Google
88%
Hotels.com
88%
Orbitz
100%
Pages Jaunes
100%
Travelocity
100%

評価基準

客室
4.6 / 5
ロケーション
4.8 / 5
Service
4.3 / 5
清潔感
4.5 / 5
バー
4.3 / 5
会議室
4.5 / 5
Hôtel des Etats-Unis Opéra

パリ2区オペラ・ガルニエの、素敵な場所にある3つ星ホテル

Hôtel des Etats-Unis Opéra
5100%
Reviewed

Very positive, clean and helpful!

宿泊タイプ : ビジネス
Dear Sir, Thank you very much for your lovely feedback. It was a pleasure having you with us! We hope to see you again soon. Warm regards Sue
3.7575%
Reviewed

People at reception very kind. Room enough big for Paris. In general nice stay.

宿泊タイプ : couple
Dear Guest, Thank you very much for your nice review especially your kind words regarding our team. We are glad to read you had a nice stay. We hope to welcome you again soon in the future. Warm regards Ahmed
5100%
Reviewed

Very pleasant and restful.

宿泊タイプ : couple
Dear Guest, Thank you for the great review of our hotel! We are thrilled to read you enjoyed your stay. We hope to see you again soon. Warm regards Yves
4.896%
Reviewed

Very good staff is very friendly and accommodating I recommend this hotel

宿泊タイプ : couple
Dear Guest, Thank you very much for your kind review regarding your recent stay at our hotel and your feedback about our team. We look forward to welcoming you back soon. Warm regards Yves
4.488%
Reviewed

Everything was handled correctly Felt very comfortable.

宿泊タイプ : couple
Dear Guest, We wish to thank you for your positive review further to your stay at the hotel. We are glad that you enjoyed your stay and hope to see you again very soon. Warm regards Ahmed
480%
Reviewed

Very close to all the main tourist attractions but also very quiet area. Reception very helpful, room very clean. Cannot fault it.

宿泊タイプ : friends
Dear guest, Thank you very much for your kind words further to your stay. We hope to see you again in the near future. Warm regards Yves
4.6793%
Reviewed

Ms. Sue was very friendly and accommodating of our requests. We appreciate her effort.

宿泊タイプ : family
Dear Guest, We warmly thank you for your great review further to your stay at the hotel. We hope to have the pleasure of welcoming you back soon. Kind regards Sue
3.570%
Reviewed

It was a good experience. Other then the poor breakfast selections/quantity and broken shower head, staff members were kind and polite. We will stay again and hopefully, we won't have a broken showerhead!

宿泊タイプ : family
Dear guest, Thank you very much for your feedback further to your stay at the hotel. Thank you in particular for your nice words regarding our team. We are glad to read you enjoyed your stay. We take note of your comment on the breakfast. With regard to the shower head we are very sorry it could not be replaced before the day before you left. It was delivered later than we expected. We hope to have the pleasure of welcoming you soon and in the meantime we all remain at your entire disposal. Warm regards Sue, la réception
4.896%
Reviewed

excellent ! all services were great,kindly. I send Emails to you before my stay,you all are very kind and my request were all accepted!thank you for your kindness and hospitality :)

宿泊タイプ : alone
Dear Cath, We wish to thank you for your lovely review. We are delighted to read you enjoyed your stay. We hope to have the chance to welcome you again soon. Warm regards Ahmed, la réception
5100%
Reviewed

I enjoyed my stay. I would definitely recommend.

宿泊タイプ : ビジネス
Dear guest, Thank you for the kind words. We are thrilled to read such an enthusiastic review! We hope to have the pleasure of seeing you soon. Warm regards Sue, la réception
4.692%
Reviewed

The stay was very enjoyable.

宿泊タイプ : ビジネス
Dear guest, Thank you very much for your feedback. It was a pleasure welcoming you at the hotel. We hope to see you again soon. Kind regards Sue
5100%
Reviewed

The hotel desk staff were so courteous and friendly. We loved being there. The room could not be more spic and span.

宿泊タイプ : レジャー
Dear guest, We would like to thank you for your nice comment. It is very rewarding for us to read such nice words. We are very glad to read that you had a nice stay with us. We hope to see you again for your next visit in Paris! Warm regards Ahmed
4.6793%
Reviewed

Everything was very nice. However, a couple of details you could improve: some tiles in the bathroom of room 705 have joints that need some fixing. The room floor could have been a bit cleaner. The rest was perfect. We will recommend your hotel.

宿泊タイプ : レジャー
Dear guest, We wish to thank you for your nice review after your stay at the hotel. We are delighted to read that you were really satisfied with your stay. We take note of your remarks, and we are working on it. We hope to welcome you again during your next stay in Paris! Warm regards Sue, la réception
4.3387%
Reviewed

really nice location and reception at the top! thanks to them

宿泊タイプ : レジャー
Dear Guest, Thank you very much for leaving such a nice review and for underlying our location and our team. We were really glad to welcome you and we hope to see you again at the hotel in the future. Warm regards Sue, la réception
5100%
Reviewed

We have enjoyed the stay at your hotel.

宿泊タイプ : レジャー
Dear Sir, We are grateful for your nice words, it is very rewarding for us to know that you enjoyed your stay! We hope to see you again soon. Warm regards Sue, la réception
4.284%
Reviewed

Every year I stayed your hotel in Paris.

宿泊タイプ : ビジネス
Dear guest, Thank you very much for your feedback and your confidence. It is always a pleasure to welcome you at the hotel. Looking forward to your future visit. Warm regards Ahmed, la réception
4.4389%
Reviewed

We use to stay at this hotel as the staff efficient , room large enough for 3 people and good location in Paris a draught beer is missing in the bar it is a pity but everything for all the stay

宿泊タイプ : レジャー
Dear guest, We wish to thank you for your lovely comment on our hotel and staff. We take note of your remark on the draught beer. For the time being we offer four kinds of bottled beers at the bar. We hope to see you again soon! Kind regards Ahmed, la réception
4.1783%
Reviewed

Very good. Would stay here again.

宿泊タイプ : レジャー
Dear guest, Thank you very much for your kind review after your stay at our hotel. We do hope we may have the pleasure of welcoming you back on a future visit. Warm regards Sue, la réception
4.896%
Reviewed

This hotel was a great option! Amazing location!

宿泊タイプ : レジャー
Dear guest, We are pleased to know that your recent stay at our hotel was a good experience. Thank you for such an excellent rating. We appreciate it! We look forward to welcoming you again. Kind regards Ahmed, la réception
5100%
Reviewed

I am your customer for almost 10 years. All is very good. staff, services and so on.

宿泊タイプ : ビジネス
Dear Sir, Thank you for your confidence. It is a real pleasure to read such a feedback and to know that you have enjoyed your stay with us. We could not wish for nicer comments. We hope to welcome you back soon and, in the meantime, we all remain at your entire disposal. Kind regards Ahmed, la réception
4.6793%
Reviewed

Excellent, With a better croissant quality it will be super Excellent

宿泊タイプ : レジャー
Dear guest, We are delighted to read you enjoyed your stay at our hotel. We take note of your remarks on the croissants. We hope to see you soon again. Warm regards Ahmed, la réception
4.488%
Reviewed

Nice and satisfied.We enjoyed

宿泊タイプ : レジャー
Dear guest, Thank you very much for your review. We were very happy to welcome you at the hotel! We hope to see you again for your next parisian visit. Kind regards Sue, la réception
4.590%
Reviewed

Front desk staff very pleasant and helpful.

宿泊タイプ : レジャー
Dear guest, All the team would like to sincerely thank you for your nice review after your stay with us. We have been glad to welcome you and we hope to see you again soon. Thank you for the kind words. Sincerely Yves,
4.896%
Reviewed

very pleasant, thank you

宿泊タイプ : ビジネス
Dear guest, We are delighted to read that you enjoyed your stay. Thank you for your nice comment. We hope to see you again soon! Kind regards Ahmed, la réception
4.8397%
Reviewed

EXCELLENT, I will come back :-)

宿泊タイプ : ビジネス
Dear Nathalie, Thank you very much for your feedback. Great to read you were really satisfied with your stay at our hotel. Looking forward to your future visit. Kind regards Yves, la réception
4.8397%
Reviewed

This was an excellent stay in a perfectly situated hotel, with highly competent and kind staff. I went for second time and I am very satisfied. All the time I felt comfortable. I hope to repeat my experience.

宿泊タイプ : レジャー
Dear Guest, We would like to thank you for your nice comment. It is very rewarding for us to read such nice words. We are really glad to read that you had a nice stay with us. Everyone of us will be looking forward to welcoming you back. Warm regards Ahmed, la réception
4.896%
Reviewed

As usual excellent. The whole staff is always very helpful and professional. We came in on a very warm weather period and the Manager was very gracious to give us another and better room with air conditioning.

宿泊タイプ : レジャー
Cher Monsieur, Nous tenons à vous remercier pour votre fidélité et votre gentillesse. C'est un plaisir de vous accueillir lors de vos séjours réguliers à l'hôtel. Nous serons ravis de vous recevoir à nouveau à la prochaine occasion. Bien cordialement Ahmed, la réception
4.896%
Reviewed

Very nice. Perfect location. Friendly staff.

宿泊タイプ : レジャー
Dear Mariana, Thank you for the kind words! We do look forward to welcoming you back to our Hotel for your next visit to Paris. Best regards Sue, la réception
3.876%
Reviewed

Good experience but expensive

宿泊タイプ : レジャー
Dear guest Thank you for your feedback. We were happy to welcome you at the hotel and we do hope you will be back another time. Kind regards Sue, la réception
4.1783%
Reviewed

Very pleasant! Need to improve Breakfast. More choices of Tea...More choices of Cheeses and Breads

宿泊タイプ : レジャー
Dear Sir, Thank you for your feedback! We are glad to read that you enjoyed your stay with us. We take into account your comment regarding the breakfast. We offer six different types of tea for breakfast and two types of bread (in addition to pastries). We will think about offering some other types of breads and cheeses. We hope to see you again in the future for your next parisian visit. Kind regards Yves
4.6793%
Reviewed

Very good location and wide rooms considering the zone and that is a 3 star hotel

宿泊タイプ : レジャー
Dear guest, The whole team is joining me to thank you for having stayed at our hotel and everyone of us will be looking forward to welcoming you back. Warmest regards, Yves
4.692%
Reviewed

Very nice hotel clean and well kept. Great location and near metro.

宿泊タイプ : レジャー
Dear Guest, Thank you for taking the time to share your review with us. It was a pleasure having you with us. We would be very happy to welcome you again next time. Kind regards Ahmed
5100%
Reviewed

I have enjoyed my stay. The location was extremely convenient - the hotel was easy to find and was close to everything I wanted to visit. The room was nice and clean with a well equipped bathroom. The staff was attentive and helpful.

宿泊タイプ : レジャー
Dear guest, Thank you very much for leaving such a nice review. We are glad to read that you pointed out the courtesy of our staff. Thank you also for underlying our location and our rooms. We hope to see you again at the hotel in the future. Best regards Yves, la réception
4.692%
Reviewed

Great hotel! So clean and cute. Large bathroom.

宿泊タイプ : レジャー
Dear guest, Thank you very much for your review. Great to read that you were fully satisfied with our service and team. Looking forward to your future visit, Warm regards Yves, la réception
4.692%
Reviewed

A great stay overall. My only comment would be that it would be great if you provided more toiletries in the bathroom

宿泊タイプ : レジャー
Dear guest, Thank you very much for your nice review. We are delighted to read that you enjoyed your time with us. We were really glad to welcome you in Paris. We hope to welcome you back for your next visit in Paris. We take into account your remarks about the toiletries in the bathroom. Kind regards Ahmed, la réception
4.7194%
Reviewed

Loved cour stay were a little disappointed with the 36 € charged by the van that took us to Gare du Nord organised by the hotel concierge.

宿泊タイプ : レジャー
Dear guest, Thank you very much for your review! We are really glad you enjoyed your stay. With regard to the 36 euros charged by the taxi, that is unfortunately independant from our will. Taxi companies decide on their own how much they charge. However we will be careful in the future. We hope to see you again for your next parisian visit. Kind regards Ahmed, la réception
4.896%
Reviewed

Nice stay Nice place Will ne back soon

宿泊タイプ : レジャー
Dear Sir, Thank you very much for your review. Looking forward to your next visit. Best regards Yves, la réception
4.896%
Reviewed

Amazing quiet location off a major street (close to everything that matters so walkeable to most major sights/museums/shopping and with 2 close metro stops and 4-5 bus lines you can’t be in a better place) and the room and bathroom was so generously sized for the price and for Paris! I would stay here again in a heartbeat. The in room fridge and water kettle so useful and the room was very clean and tidily kept so much so that we only asked for housekeeping 2x during our 5 day stay. Also small grocery store 7 mins walk away and lots of restaurants and cafes nearby. Great korean and Japanese restaurant across from hotel too. Thanks for the great stay!

宿泊タイプ : レジャー
Dear guest, Thank you so much for your detailed comment after your stay with us. We would be honored to welcome you again for your next Parisian visits. Kind regards Ahmed, la réception
4.6793%
Reviewed

Atendimento excelente, quarto limpo.

宿泊タイプ : レジャー
Muito obrigada, ficamos muito felizes que você tenha gostado da estadia aqui. Ahmed, la réception
4.284%
Reviewed

Un bel hotel bien situé et propre

宿泊タイプ : レジャー
Je vous remercie vivement pour votre commentaire. Nous sommes heureux de vous avoir donné satisfaction lors de votre séjour. En espérant vous revoir prochainement! Yves, la réception
4.5791%
Reviewed

A very pleasant stay and will recommended to others.

宿泊タイプ : レジャー
Dear Sir, The whole team is delighted to read that you enjoyed your stay. Thank you for your nice comment. We hope to see you again soon! Kind regards Romain Lahondès
4.6793%
Reviewed

Fantastic I'm going back next year hope to stay longer then five nights

宿泊タイプ : レジャー
Dear Ms Hay, All the team would like to thank you for your kind review. We were very glad to welcome you in Paris. We hope to see you again next year for a longer time! Kind regards Romain Hotel Etats-Unis Opéra